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Hotelogix Recruitment Jobs For Freshers Apply

 Hotelogix Recruitment 2017 Jobs For Freshers Apply

Company-       Hotelogix

Website-      www.hotelogix.com

Eligibility-         Any Graduate

Experience-    2+ yrs

Location-   Noida

Job Role-        Account Manager

Hotelogix Recruitment 2017 Jobs For Freshers Apply


JOBS DETAILS-

Company Profile-

                      At Hotelogix, we help both the old & the emerging hotel climb onto our platform, which lets them match the versatility & dynamism of the larger, more resourceful hospitality businesses. We do this by creating great technology & by making it accessible to hotels that previously wouldn't be able to afford it.

Jobs Description-
  •  Own Customer Relations during the entire Life Cycle of the Client.
  •  Manage Customer Training, refreshers & account setup/go-live.
  •  Monitor Customer usage & performance.
  •  Proactively call customers to let the customer know that we are here to support them from a business perspective & help them get the most ROI from their Hotelogix services.
  •  Escalate any concerns regarding well-being of the customer to the Head of Global Support.
  •  Foster & create a Win-Win relationship with new & existing customers.
  •  Help with & coordinate with customers with respect to renewals & payments.
  •  Periodic account reviews with Global Support Head including service( issues, revenue, profitability)  run rate gaps and actionable plans.
  •  Maintain internally agreed SLA figures.
Qualifications- Minimum Graduate with minimum 2+ years of experience in Support/Service sector.
 Skills-
  •  Strong analytical, organizational, communication & people skill required.
  •  Ability to adapt to new process, technology, procedures and structures.
  •  High proficiency in MS Work, excel, PowerPoint and MS Outlook.
  •  Ability to work and thrive in multi-tasked & fast paced environment.
  •  Professional ‘’Get-it-done” attitude and high work ethics.

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